['Privacy Policy\n\nSterling Cleaners Ltd ("we", "us", or "our") is committed to protecting the privacy of visitors to our online platform and users of our services. This Privacy Policy explains how we collect, use, store, and disclose your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.\n\n1. Information We Collect \nWe collect personal information that you provide directly to us when using our services, including but not limited to: \n- Your name, contact details (such as phone number and email address) \n- Address details for service delivery or correspondence \n- Payment information necessary to process transactions \n- Information related to the garment care services you request \n\nAdditionally, we may collect technical data automatically when you visit or use our online platform, such as IP addresses, browser type, and browsing behaviour, to help improve our services.\n\n2. Use of Your Information \nWe use your personal information to: \n- Provide and manage dry cleaning, textile care, and related services \n- Process payments and deliveries \n- Communicate with you regarding your orders, service updates, and support \n- Comply with legal and regulatory obligations \n- Improve our website, services, and customer experience \n- Prevent fraudulent or unlawful activities \n\n3. Legal Basis for Processing \nOur processing of your personal data is based on your consent, the necessity to perform a contract with you, compliance with a legal obligation, or our legitimate interests in delivering and improving our services.\n\n4. Data Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our business under strict confidentiality agreements. Where required by law or to protect rights and safety, we may disclose your information to authorities.\n\n5. Data Retention \nWe retain your personal data only for as long as necessary to fulfil the purposes outlined, comply with legal requirements, resolve disputes, and enforce our policies.\n\n6. Your Rights Under GDPR \nYou have the following rights regarding your personal data: \n- Access to the information we hold about you \n- Request correction or deletion of inaccurate or incomplete data \n- Object to or restrict processing of your data \n- Request data portability \n- Withdraw consent at any time where processing is based on consent \n- Lodge a complaint with a supervisory authority if you believe your rights have been infringed \n\nTo exercise these rights, please contact us at the address below.\n\n7. Security \nWe implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse.\n\n8. Cookies and Tracking Technologies \nOur online platform may use cookies or similar tracking technologies to enhance user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.\n\n9. Children’s Privacy \nOur services and platform are not directed at or intended for children under the age of 16. We do not knowingly collect personal data from children without parental consent.\n\n10. Contact Information \nFor questions about this Privacy Policy or to exercise your rights, please contact: \nSterling Cleaners Ltd \n42 King Edward Street, Suite 3B \nManchester, Greater Manchester, M1 4PQ \nUnited Kingdom \n\nWe reserve the right to update this Privacy Policy periodically. Any changes will be posted on our online platform. We encourage you to review this policy regularly to stay informed about how we protect your personal data.', 0.0012184000000000001, 'gpt-4.1-mini']