Terms and Conditions

Introduction

Welcome to Sterling Cleaners Ltd. These Terms and Conditions govern your use of our dry cleaning and textile care services. By using our website and services, you agree to comply with and be bound by the following terms. Please read them carefully.

Our Services

Sterling Cleaners Ltd offers a range of specialized services including:

\n
• Dry cleaning
\n
• Garment alterations
\n
• Stain removal
\n
• Leather and suede cleaning
\n
• Wedding dress preservation
\n
• Express laundry services
\n

Service Use and Obligations

Customer Responsibility

Customers are responsible for correctly labeling and delivering garments to Sterling Cleaners Ltd. We advise clearly communicating any special instructions or concerns regarding garments when submitting items.

Prohibited Items

We reserve the right to refuse any items that are excessively soiled, damaged, or unsafe to process. We do not accept items containing valuables or hazardous materials.

Pricing and Payment

Prices for our services will be provided at the time of booking or drop-off. All payments must be made upon collection of garments unless otherwise agreed in writing.

Liability and Guarantees

Sterling Cleaners Ltd will exercise reasonable care in providing services. However, we cannot be held responsible for damage caused by pre-existing conditions or the inherent nature of certain fabrics and materials.

In the unlikely event of loss or damage caused by negligence on our part, our liability will be limited to the value of the cleaning service charged.

Garment Collection

Customers must collect their cleaned or altered items promptly within the agreed time frame. Sterling Cleaners Ltd reserves the right to charge storage fees for garments not collected within 30 days.

Privacy and Data Protection

We respect your privacy and handle all personal data in accordance with applicable data protection laws. Personal details provided for service purposes will be stored securely and not shared with third parties without consent.

Changes to Terms

Sterling Cleaners Ltd reserves the right to update these Terms and Conditions periodically. Any changes will be effective immediately upon posting to our website. Continued use of our services signifies acceptance of the updated terms.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at our registered office: